Click on the category to browse FAQs.

• Filing Your Complaint (2)

  Find information about the required documents, & eligibility.
  • How to complain about a Airline?
  • How to complain about a Retailer?

• The Complaint Dashboard (2)

  How to use the complaint dashboard, tips & other useful guides.
  • How to view/edit your complaints
  • I have forgotten my password

• Useful Information (5)

  Find useful information, App Recommendations, Tips & Tricks
  • Accessibility Options
  • Consumer Advice: Scams
  • How to contact CDRL
  • Retail ADR Scheme Rules Explained
  • Your Data & Personal Information