Frequently Asked Questions

How to complain about a Retailer?


File your Retail Complaint Online, It’s FREE

RetailADR, formerly known as ‘The Retail Ombudsman’ is an independent, not-for-profit, government approved organisation, approved by: Chartered Trading Standards Institute, pursuant to The Alternative Dispute Resolution for Consumer Disputes (Competent Authority and Information) Regulations 2015.

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Last Updated a year ago


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